Information Interaction (IIA) means to collect information on how researchers interact with the RI in order to design and develop tools and services accordingly; it also means to offer researchers training and guidance on how to enhance their work using the infrastructure.
The foreseen impact is a close dialogue with the user community to ensure the best possible development of the RI. We have initial surveys of the actors in the RI system. We need, firstly, active community engagement with researchers working with multiple types of research tools and data, including multimodal societal data and multimodal cultural heritage data, to ensure the widening of the user community. Secondly, to collect information about how the users interact with the tools and data available in the RI, implicit (interaction log analysis) and explicit user monitoring (user needs questionnaires, observing and interviewing users) will be conducted. Collecting RI performance data and designing and developing digital tools, protocols, and services support the RI development. A careful analysis reveals critical points for the development of the RI. Thirdly, to widen the user base, lower the threshold to start using the RI, and ensure successful uses for researchers, educational resources that benefit reaching the users’ research aims will be collected and circulated. Also, training practices for workshops and tutorials will be developed.